What makes an ideal POS?

The Indian payments industry has grown remarkably over the last few years. In the year 2020, whether it is a grocery store or an apparel store, finding an efficient and reliable POS System is the need of the hour, one that is safe, easy plug and play, provides detailed performance reports and optimizes retails space.
But the question is -- what makes an ideal POS System?
Well, we all are familiar with traditional pos systems and cash-counting machines. Apart from being able to calculate bills and print receipts, an ideal POS has other responsibilities too. Nowadays, like everything else, people are finding it comfortable to operate their daily process from their own preferred platforms, be it smartphones, or even a web browser. Platform independent integration of hardware and software is the answer.
To address this, we, Zwing tried to integrate all the capabilities of an ideal POS in a platform-independent system, which can be accessed by the retailers even on the web browser. We also created a mobile app that is user-friendly and has all the features of an ideal pos because efficient product management is a must. This platform-independent application manages all the functionalities of the hardware integrated pos device in just a few taps.
Here is a list of all the functionalities:

• Switch between users, tag Sales Person, scheme and voucher code application, park and recall bills, send digital receipts, process refunds and returns.
• Switch between Multiple Users on the go, for switch staff management.
• Customized receipts will give personalized customer delight.
• With advanced cloud computing technology, sync, manage, track and transfer inventory across stores, warehouses, and e-commerce,
• Get powerful scheme management to run schemes, combined with discount code, coupons, and other offers.
• All the modern payment options such as UPI, payment links, loyalty points, wallets, gift cards, cash, and debit card.
• Connects with leading payment providers like ezetap. EzSwype mswipe pine labs
• Built-in CRM to record transactions with customers.
• Maintain Customer Relationship with Layaway Programs, Store-specific Customer Credits, Loyalty Programs, Pay Later, Gift Cards, and more.
• Build custom reports and quickly see how your Staff, Outlets, Products, and Sales are performing.
• Manage historical information for Staff, Outlets, Customers, Products, Payments, Taxes, Promotions, Stock, Inventory, and more. You can also track Staff performance with Target-vs-Achievement Reports.
• Capture complete customer Details, with flexible ways to Segment Customers Manage store specific customer-accounts & Transaction History.
• Get a quick overview of store operations with a customizable dashboard.
• Holistic Cash Management with inter drawer cash transfer.
• Sync products and inventory across your offline and online stores.
• Connect your own Website, App, or with services like WooCommerce, Shopify, and more.
• Configurable Roles and Access Track performance with Detailed Reports and Targets Connects with your ERP, Accounting Softwares, Billing software, and more.
• Ease of operation with a simple interface-- ideal for new staff.

While buying a pos system, It’s important to consider ease of use, flexibility in pricing, what actionable insights the system provides, data security, hardware durability and quality of customer service. Usability and agility are vital in POS. An ideal pos is nothing but a system that is customized to user’s needs, is affordable and is well integrated on smartphones to ensure quick results delivery and excellent user- friendly interface.

-Shreya Jain